Last updated: January 1, 2024
Information We Collect
At Propane Tanks 4 Less, we collect information that you provide directly to us when you use our website, make a purchase, or communicate with our team. The types of information we may collect include:
- Personal identification: Name, email address, phone number, and mailing address
- Payment information: Billing address only. We do not collect or store card numbers - card payments are taken on Stripe's own secure payment page, so no card details ever reach this website
- Order information: Products purchased, order history, and shipping preferences
- Communication data: Messages, inquiries, and feedback submitted through our contact forms
- Technical data: IP address, browser type, device information, and pages visited on our website
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders, including shipping and delivery
- Communicating with you about your orders, inquiries, and customer support requests
- Sending order confirmations, shipping updates, and delivery notifications
- Improving our website, products, and customer service
- Preventing fraudulent transactions and ensuring the security of our platform
- Complying with legal obligations and enforcing our terms of service
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share your data with trusted service providers who assist us in operating our business, such as shipping carriers and payment processors.
Data Security
We take the security of your personal information seriously. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers. We implement industry-standard security measures to safeguard your information, including:
- 256-bit SSL encryption for all data transmission
- PCI-DSS compliant payment processing
- Regular security audits and vulnerability assessments
- Restricted access to personal data on a need-to-know basis
- Secure data storage with encrypted backups
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.
Types of Cookies We Use
- Essential cookies: Required for the website to function properly, including shopping cart and checkout functionality
- Analytics cookies: Help us understand website traffic and user behavior to improve our services
- Preference cookies: Remember your settings and preferences for a better experience
You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our website.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please don't hesitate to contact us.